Aftercare & Warranty

Eco-Thermal Design offer high quality products and a comprehensive and extensive range of warranties. To ensure these warranties are maintained for the duration of the warranty period it is essential that good housekeeping and basic maintenance procedures are carried out. Below are highlighted these requirements to ensure the warranties are not compromised.

10 Years PVCu

WARRANTY All the PVCU profiles used in the manufacture of the Eco-thermal Design window and door ranges are guaranteed for 10 years against discoloration and structural degradation

AFTERCARE All the PVCU profiles used in the manufacture of the Eco-thermal Design window and door ranges should be cleaned regularly with warm soapy water. It is acceptable to periodically use a very light abrasive cleaner (as used for acrylic baths) for the removal of ingrained dirt and grease. This cleaning material however should not be used frequently. Roof glazing material should be regularly cleaned accordingly

10 Years Foiled PVCu

WARRANTY All foiled PVCU profiles used in the manufacture of the Eco-thermal Design window and door ranges are guaranteed for 10 years against discoloration and structural degradation

AFTERCARE All the PVCU profiles used in the manufacture of the Eco-thermal Design window and door ranges should be cleaned regularly with warm soapy water. It is acceptable to periodically use a very light abrasive cleaner (as used for acrylic baths) for the removal of ingrained dirt and grease. This cleaning material however should not be used frequently. Roof glazing material should be regularly cleaned accordingly.

10 Years Aluminium PVCu

WARRANTY All the Aluminium profiles used in the manufacture of the Eco-thermal Design window and door ranges are guaranteed for 10 years against discoloration and structural degradation

AFTERCARE All the Aluminium profiles used in the manufacture of the Eco-thermal Design window and door ranges should be cleaned regularly with warm soapy water. This cleaning material however should not be used frequently. Roof glazing material should be regularly cleaned accordingly

5 Years Glass

WARRANTY All the insulated glazing units used in the manufacture of the Eco-thermal Design window and door ranges are guaranteed for 5 years against the hermetic seal failing.

AFTERCARE Glass should be cleaned with a proprietary glass cleaning liquid or soap and clean water. Care should be taken when cleaning bevels and applied lead surface decorations.

1 Year Fittings

WARRANTY All fittings, locks and ironmongery used in the product range are guaranteed for 1 year against manufacturing fault failure.

AFTERCARE All moving parts should be lightly oiled regularly and door locks oiled where indicated on the lock face. All moving and visible parts on espagnolettes should be wiped with a lightly oiled cloth a minimum of twice per annum. Handles should be cleaned using the same procedure as for the profiles.